In my opinion the owners really aren't doing anything to improve the servers and they are letting it die. For example Bladestorm has been disabled/broken for over a year as well as a lot of other spells. The prices on everything is outrageous and should not even be close to the current prices. I have ran over 10+ gaming servers and most of them have been extremely sucessful and the current one i run, we have 5 servers with 50+ people maxing each server player slot amount. ( Not WoW server FYI ) A server box or host should not cost anything over $100 a month. If they are smart they should get a server box which is around $50 - $200 and has way better specs than they currently have and can run as many servers as they wish, it could run their website, and their teamspeak. If you guys are smart I would suggest you switch to http://www.soyoustart.com/us/essential-servers/ They are the biggest dedicated server host in the world and they have the best support ever. They have 24/7 phone support and you have the choice of many many different Linux OS's and Windows. I have used them before and for around $60 you can get a server box with 32Gigs of ram, and a Xenon E3, as well as over 2 TB of hard drive space all for you any nobody else is on that server box its all yours. They even have Server boxes with 192GB of Ram and Dual Xenon E5's, for only $168 a month. So in my opinion all the prices on the current items are ridiculously over priced and you are either pay 100 times more than you should for your host or, you are just scamming people out of their money. You should really switch hosts if you have to charge that much for a host. Im not trying to be rude, Im just trying to help you should not be paying much for a host.